English for Work 10: Restaurant and Waiters

English for waiters, waitresses and restaurant hosts in Rwanda. Greet and seat guests, explain the menu and Rwandan dishes, take drinks and food orders, ask about allergies and special food, serve and check, handle mistakes and complaints, manage busy times, bring the bill, take payment and say goodbye. Every lesson has key words, phrases, real restaurant dialogues, audio, pronunciation drills, role-plays and a quick check.