Hospitality 1: Foundations

Course 1 in the Hospitality series. Start here. Start your hospitality career the right way. In short, simple lessons, learn what great service looks like: a warm greeting, good grooming, polite words, clear English, and how to handle a complaint. Learn the food safety and safety basics every worker needs, guest privacy, and how to grow your career. Each lesson has a short video, a task to try on your next shift, and a quick check. Made for hotel and restaurant workers in Rwanda.