Customer Service

Good customer service helps you in every job. In short, simple lessons, learn how to greet people, use friendly body language, listen well and ask good questions. Learn phone and WhatsApp manners, how to handle a complaint step by step with LAST, how to calm an angry customer and say no politely. Learn to serve elders and people with disabilities with respect, work as a team and show courtesy. Each lesson has a short video, a role-play to try and a quick check.